Cancellation policy

Here is your UK Purchase Options Cancellation Policy — ready to paste:

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PURCHASE OPTIONS CANCELLATION POLICY

Intrinsic Skincare Limited Last updated: May 2026

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STANDARD ORDERS

Standard one-time orders may be cancelled before dispatch by contacting us at info@intrinsicshop.co.uk as soon as possible after placing your order. Once an order has been dispatched it cannot be cancelled and our Returns & Refund Policy will apply.

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SUBSCRIPTION ORDERS

If you have placed a subscription order you may cancel at any time before your next scheduled dispatch by contacting us at info@intrinsicshop.co.uk at least 48 hours before your next scheduled dispatch date.

Cancellations received less than 48 hours before your next scheduled dispatch cannot be guaranteed and the order may still be processed and dispatched.

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GIFT CARDS

Gift card purchases are non-cancellable and non-refundable once issued.

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PRE-ORDERS

Pre-orders may be cancelled at any time before the product is dispatched by contacting us at info@intrinsicshop.co.uk. A full refund will be issued within 14 days of cancellation.

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HOW TO CANCEL

To cancel an order please contact us as soon as possible at:

Email: info@intrinsicshop.co.uk Phone: 07533 365490

We aim to respond to all cancellation requests within 1-2 business days.